SKY STRIKE

Support

Need help with Sky Strike? You're in the right place. Check the common questions below, and if you don't find an answer, reach out and we'll get back to you.

[hipstergames147@gmail.com ]

We aim to respond within 2–3 business days. Please include your device model and OS version so we can help faster.

Frequently Asked Questions

My gems or coins didn't arrive after a purchase.

Currency is normally credited within a few seconds. If it hasn't appeared, fully close and reopen the game so it can re-check the transaction. If it's still missing after a restart, email us with the approximate purchase time and the pack you bought, and we'll sort it out.

I lost my progress / I'm starting over.

Progress is saved on your device. Reinstalling or clearing app data can reset it. If your progress disappeared unexpectedly, contact us with details about what happened and your device, and we'll do our best to help.

How do I request a refund?

Purchases are handled by Apple, so refunds are requested through them, not through us. Visit reportaproblem.apple.com, sign in with your Apple ID, and select the purchase. If you also believe something went wrong on our end, let us know.

How do I report a bug or suggest a feature?

We'd love to hear it. Email us with a short description and, for bugs, the steps to reproduce it plus your device and OS version. Screenshots help.

How is my data handled?

See our Privacy Policy for a full explanation of what we collect and how it's used.